In short. The main number is 112: free, works from a locked screen and from a SIM with no credit, and the operator passes the call to the police, fire brigade, ambulance or rescue service. Separate numbers: 110 police, 113 fire brigade, 118 and 119 ambulance, 115 Basarnas (rescue at sea and in the mountains), 117 national disaster agency. Doctor Maxim Knitter advises calling a private ambulance directly on WhatsApp: the car leaves at once. The call is in English or Indonesian, so keep the phrases "I need an ambulance", "My location is …" and "Tolong, ada kecelakaan" in your notes, and send your location as a message. Save your insurer's number and your policy number in advance and fill in the medical card on your lock screen.
Main number: 112. The single emergency call service of Indonesia. The call is free and goes through from a locked screen and from a SIM with no credit. The operator passes the call to the police, fire brigade, ambulance or rescue service. On Bali the single number started working across the whole province on 24 September 2026.
Separate service numbers. If 112 does not answer or you need one particular service:
- 110: police.
- 113: fire brigade.
- 118 and 119: ambulance and the health service.
- 115: Basarnas, search and rescue at sea and in the mountains.
- 117: national disaster agency.
An ambulance that will come. The general ambulance number is 118. Doctor Maxim Knitter, who has seen patients in Bali for many years, advises writing directly to a private ambulance on WhatsApp: it is easier to explain where you are, and the car leaves at once. Write "Hello! I need ambulance car" and send your location. If you can get to a hospital yourself, hospitals with a round-the-clock emergency department are listed by area in a separate guide.
Ambulances on WhatsApp. The list below is from the doctor's post of 21 December 2023 (in Russian). Numbers can change. According to the post, a call-out costs Rp 1–2 million.
- Ambulance Jasa: +62 821-4516-1692
- Ambulance Pelita: +62 812-8777-6045
- Ambulance SK: +62 813-3705-2346
- Ambulance Jasa 2: +62 856-2401-2099
- Ambulance Ari Canti, Ubud: +62 813-9024-9270
- Ambulance Murni Teguh, Kuta: +62 811-3830-0700
- Ambulance Garbamed, Canggu: +62 812-5286-6162
Write "Hello! I need ambulance car" and send your location. At night, if nobody answers, call through WhatsApp.
What to tell the operator. The call is in English or Indonesian. Keep three phrases in your phone notes:
- I need an ambulance / police / fire brigade.
- My location is … : then the area, street and a landmark, for example Canggu, Jalan Pantai Berawa, near Finns.
- Tolong, ada kecelakaan: help, there has been an accident. Saya butuh ambulans: I need an ambulance. Alamat saya: my address.
It is easier to send your location as a message: in WhatsApp it is the paperclip and "Location", in Telegram the paperclip and "Location".
In advance, while all is calm. Save your insurer's number, your policy number and the contact of a person in Bali who can be called. Turn on "Emergency SOS" on your lock screen and fill in the medical card: blood group, allergies, a contact. It takes five minutes in the settings, and a doctor can read it without unlocking the phone.
What this means for you. The number 112 is enough to call any service, but in Bali it is more reliable to call an ambulance through WhatsApp. Save both options and the three phrases for the operator: in a stressful moment there will be no time to look for them.