In short. Under article 231 of road traffic law No. 22 of 2009, after an accident the driver must stop, help the injured person and report to the police; leaving the scene under article 312 risks up to 3 years in prison. The first minutes: 112, photos of the bikes, plates and marks before anything is moved, witnesses and cameras, a call to the rental. The person at fault under article 235 pays for the injured person's treatment, and criminal liability remains: from 6 months where only property is damaged up to 6 years where a person dies; where only property is damaged, the parties can settle with a written agreement that the police register. The bike and licence may be taken as evidence under a report and returned on the order of the traffic police. The state Jasa Raharja pays those injured in a collision of two or more vehicles and pedestrians: treatment up to 20 million rupiah, death 50 million, and you must claim within six months and only with a police report. Your own insurance usually covers a scooter accident only if you hold a category A licence and wore a helmet.
What the law requires at the scene. Article 231 of road traffic law No. 22 of 2009 obliges a driver in an accident to stop, help the injured person, report to the nearest police and say how it happened. This applies to any driver, at fault or not. Article 232 also obliges witnesses to help and report. If staying at the scene is impossible, because a crowd threatens you or you are yourself unable to help, the law requires you to go to the nearest police yourself immediately.
The first minutes. Call 112: the number is free, and the operator passes the call on to the ambulance and police. Police is 110, ambulance 119, and the other numbers are in the guide to emergency numbers.
- Photograph on your phone the position of the bikes, the plates, the damage, marks on the road and signs. The police use these marks to reconstruct the cause of the accident, so move the bikes only after taking photos and only if they block traffic.
- Write down the names and phone numbers of witnesses, and ask in nearby cafes and shops whether they have cameras.
- Call the rental: the bike belongs to it.
- Article 241 gives the injured person the right to first aid and treatment at the nearest hospital as a priority. A state hospital with a 24-hour emergency department: RSUP Prof. Dr. I.G.N.G. Ngoerah on Jalan Diponegoro in Denpasar, until 2022 Sanglah, a class A hospital of the Indonesian Ministry of Health.
If you are at fault. Article 235 obliges the driver to pay for the injured person's treatment. If a person has died, the driver must help the heirs with the costs of treatment and the funeral. This help does not cancel criminal prosecution: under article 230 any accident is handled under the rules of criminal procedure. Penalties for negligent accidents are given by article 310. From 2 January 2026 the fines in it were recalculated by law No. 1 of 2026, the prison terms stayed the same. A court may impose a prison term, a fine or both:
- only bikes or belongings damaged: up to 6 months, a fine up to 10 million rupiah;
- light injuries without hospitalisation: up to 1 year, up to 10 million;
- serious injuries, for example more than 30 days in hospital: up to 5 years, up to 200 million;
- a person's death: up to 6 years, up to 500 million.
If only bikes or belongings were damaged, article 236 allows compensation to be settled without a court by agreement of the parties. The agreement is written on paper, surat pernyataan kesepakatan damai, and the police must register it. Under the police regulation you can settle this way only until the police have drawn up a report, laporan polisi. If you cannot agree, the case goes to court under a simplified procedure. Before you sign, agree the text with the rental.
If you were hit and the other driver left. Article 312 punishes a driver who without good reason did not stop, did not help or did not report to the police: up to 3 years in prison or a fine up to 50 million rupiah. You can report the accident to a police officer at the scene, at a station or by phone. The person reporting is given a receipt, tanda bukti lapor. The case is handled by the district traffic police accident unit, Unit Laka Lantas. Under the police regulation the police collect from the injured person and witnesses the number, colour, type and make of the vehicle that fled, check camera recordings and may block its STNK registration. The report is also needed for payment: to victims of drivers who fled Jasa Raharja pays after its own check.
What the police do and what happens to the bike. Under police regulation No. 15 of 2013 the nearest patrol or the accident unit comes to the scene, gives first aid and informs the injured person's family and Jasa Raharja of his or her condition. If a foreigner is involved in the accident, the police immediately notify the embassy.
- The bike, the STNK and the driver's licence may be taken as evidence. The seizure is recorded in a report, and the owner gets a receipt and a copy of the report. For a rented bike the owner is the rental: tell it where the bike was taken.
- Seized items are kept in the evidence store or at the police. The bike may be left with the owner for safekeeping, and then it may not be handed to others or have its condition changed.
- The bike is returned when it is no longer needed for the investigation, after the case is closed or after a verdict, on the written order of the head of the traffic police. The regulation has no fee for the return.
Jasa Raharja: who the state insurer pays. The company is state-owned and pays from the compulsory contributions of vehicle owners. According to its website, payments go to those injured in a collision of two or more cars or bikes, pedestrians and cyclists hit by a vehicle, and victims of drivers who fled after a check. Payment is not received by the party at fault in a collision, someone who fell on their own, and drunk drivers and race participants. The amounts under Ministry of Finance regulation No. 16 of 2017, the same as on the company's website:
- treatment up to 20 million rupiah, plus first aid up to 1 million and an ambulance up to 500,000;
- permanent disability: a share of 50 million, the percentage depends on the injury;
- death: 50 million to the heirs.
A police report is needed for payment. On it Jasa Raharja issues a guarantee letter, surat jaminan, and if the hospital works with Jasa Raharja, the letter is issued right there. You must claim the payment within six months after the accident, after that the right lapses. The regional office in Bali: Jalan Hayam Wuruk 202, Denpasar. The Jasa Raharja website says nothing separately about foreigners in road accidents. Regulation No. 18 of 1965 speaks of any person with no reservation about citizenship. If the accident was caused by a driver without a valid licence, the same regulation obliges the owner of the vehicle, for a rented bike the rental, to repay Jasa Raharja what it paid.
Your own insurance. You pay for your own treatment after a fall or an accident that was your fault yourself or through your policy. Tourist and medical policies usually cover a scooter accident only if the driver has a licence with category A open and was wearing a helmet. Riding without a licence of the right category breaks the law in Indonesia, so insurers as a rule exclude such cases. Which licences a tourist and a KITAS holder need is covered in the guide to the driving licence, and what to check with a rental in the guide to renting a scooter. Keep the police report, hospital statements and receipts: the insurer will ask for them.
What this means for you. Stop, call for help on 112 and wait for the police: leaving the scene costs up to three years in prison. Photograph the scene before anything is moved, and get a receipt or the report number from the police: without it Jasa Raharja does not pay, and the rental and the insurer usually ask for it too. The state insurance pays those who did not cause the accident. You pay for your own treatment yourself or by policy, and the policy usually requires a category A licence and a helmet. Save 112 and the address of the nearest state hospital in your phone in advance.