In short. All Indonesia is a single electronic arrival card for everyone entering Indonesia: immigration, the customs declaration and health questions in one form. It is free and filled in on allindonesia.imigrasi.go.id or in the All Indonesia app up to three days before arrival or on arrival, but it is easier at home the day before: you need your passport, flight number and an address in Bali. At the end you get a QR code, which is shown at passport control and at customs. Every person needs a card, including children, and a family can submit one application for up to 10 people. Intermediaries who charge money have nothing to do with the government.
What it is. All Indonesia is a single electronic arrival card for everyone entering Indonesia through international airports and seaports, both foreigners and citizens. It has three parts: immigration data, the customs declaration and health questions. These used to be separate forms, including the electronic customs declaration e-CD, and now everything is in one place. Filling it in is free.
When to fill it in. You can submit the form up to three days before arrival or on arrival, but at the airport that means queues and Wi-Fi problems. It is easier to fill it in at home the day before departure: you will need your passport, flight number, your address in Bali and information about what you are carrying.
Where to fill it in. On the website allindonesia.imigrasi.go.id or in the All Indonesia app from the app stores. Other websites and "helpers for money" have nothing to do with the government.
How to fill it in, step by step.
- Open the website or the app and choose the language: English is available.
- Choose "Pengunjung Asing", foreign visitor. The form has four steps: personal data, trip, transport and address, declaration.
- Enter the passport data exactly as printed in the passport, or scan the line at the bottom of the photo page (MRZ), then your phone number and email. Next the flight number, arrival date and an address in Bali: a hotel or villa for the first nights is fine.
- Travelling as a family: use the button to add a traveller on the first step, up to 10 people in one application.
- Customs part: mark whether you carry goods above the duty-free allowances, alcohol, tobacco, medicines, cash and securities above the limit, and electronics that must be registered by IMEI. If you have nothing of the kind, answer "no".
- Health part: a few questions about how you feel and where you have travelled.
- Submit the form and save the QR code: it arrives by email and stays in the app. Take a screenshot, as the internet at the airport can be weak.
On arrival. The QR code is shown at passport control and at customs, and nothing else needs to be filled in. Every person needs a card, including children, but a family can be registered in one application, up to 10 people. According to the help section of the portal, citizens of Indonesia and foreigners are not combined in one group: if a family member is an Indonesian citizen, their card is submitted separately, through their own section.
Common mistakes. A typo in the passport number, someone else's flight number on a connection, a forgotten QR code. If the form will not submit, try another browser or the app: the site is sometimes overloaded.
What this means for you. Fill in the form the day before departure and save the QR code on your phone and in your email. If you bring a phone or laptop that you plan to use in Indonesia for longer than three months, mark it in the customs part: this is the first step to IMEI registration. One arrival card is used for all visas; if you have not chosen a visa yet, start with the guide to Indonesian visas. See also what you may bring in our customs guide.